Cars becomes mobile delivery address for parcels


DHL Article

Using the car as a mobile delivery address

DHL Parcel and Audi will team up to launch a Germany-wide pilot project for a service that will allow car owners to use their cars as mobile delivery addresses for their parcel shipments.“As an innovation leader in the parcel industry, we continually work with our partners to develop innovative solutions for the ever-growing number of parcel customers, and to set new trends,” says Jürgen Gerdes, Board Member for the Post – eCommerce – Parcel division at Deutsche Post DHL Group. “This pilot project for car trunk delivery for Audi private customers is unique in the German parcel industry; it demonstrates once again our market and innovation leadership as well as our commitment to parcel delivery services tailored more and more to the individual needs of our customers.”

Test stage of the pilot in the greater area of Munich
DHL Parcel plans to conduct the pilot project over the course of several months in the greater area of Munich, during which selected customers will have the chance to test the new delivery solution. Customers taking part in the early stage of the pilot will be registered by Audi.

Using a specially developed smart phone app, the DHL delivery agent receives the exact location of the car as well as access to the vehicle’s trunk. After the deliverymen have placed the item in the trunk and closed its door, the car is then locked automatically. DHL receives confirmation via the app and the car owner is informed of the successful delivery via email.

Using the car as a mobile delivery address is an especially attractive alternative for commuters. Whether parked in the company parking lot or at a Park & Ride lot, the postman can use the app to locate the automobile and place the item securely in the trunk of the car. This service further expands DHL’s extensive offering of delivery options designed to meet the daily needs and requirements of its increasingly mobile customers.


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